Complementary travel insurance
All our clients travel on Socibus buses with mandatory passenger insurance (SOV), and a new complementary insurance per trip is included with the leading company in the sector MAPFRE.
Summary of the conditions of the complementary travel insurance
Coverage of assistance to people:
- 1. Transport or medical repatriation in case of illness or accident of the Insured person, to an adequately equipped health center or place of habitual residence in Spain.
- 2. Medical assistance (hospitalization expenses, surgical intervention expenses, medical fees, nursing expenses, and pharmaceutical products) in case of illness or accident of the Insured person in Spain (up to €600.00 maximum).
- 3. Transport or repatriation of the deceased Insured person and travel of an accompanying person (resident in the country or place of habitual residence of the Insured) who accompanies the body, to the place of burial, cremation, or funeral ceremony.
This includes any incident related to Covid-19. Each passenger is also provided with a mask and a dose of hydroalcoholic gel for each trip.
Luggage coverage:
- 4. Compensation in case of theft or damage to luggage in the possession of the transport company (up to €200.00 maximum).
Delay coverage:
- 5. Delay in the departure of the contracted means of transport, exceeding 1 hour and due to reasons attributable to the transport company (up to €70.00 maximum).
- 6. Delay in arrival at the destination of the contracted means of transport, exceeding 1 hour and due to reasons attributable to the transport company (up to €70.00 maximum), to cover essential expenses.
- 7. Loss of connections, due to a delay exceeding 2 hours in the arrival of the contracted means of transport and due to reasons attributable to the transport company (up to €150.00 maximum).
Accident coverage:
- 8. Compensation for the death of the Insured person as a result of an accident in the means of transport (€6,000.00).
Additional information:
When any of the events covered by the guaranteed benefits occur, the corresponding assistance will be requested by phone. The calls made by the Insured will be to the following phone numbers:
- From Spain: +34 91 581 18 23
- From abroad: +34 91 581 18 23
This summary of guarantees is for informational purposes only and does not replace the General Conditions of the Policy, which will prevail in case of discrepancy.
Click here to see the full text of the general conditions of the complementary insurance policy to the SOV (Mandatory Passenger Insurance)
Information updated as of September 6, 2020.