The websites www.socibus.es , www.socibusventas.es and any other associated subdomain (hereafter “Web Site”) are property and are operated by SOCIBUS, S.A. (registered in the Commercial Registry of Madrid, volume: 1486, Book: , Page: 16, Section: , Page: M-27514, Others: 1st Registry, with registered office in C/ Méndez Álvaro, 83 - Estación Sur de Autobuses, 28045 Madrid, Telphone number: 915304417 y C.I.F nº A80098734) and SECORBUS S.L. (registered in the Commercial Registry of Madrid, volume: 9008, Book: 0 , Page: 171, Section: 8 , Page: M-27514, and CIF nº B81048100), hereafter we will call “The Company”.
The Company welcomes you and invites you to read the General Conditions of Use of this Web Site closely (hereafter, the “General Conditions of Use”) that describe the terms and conditions that will apply to your browsing through it, in accordance to the applicable Spanish Legislation. Since the Company could modify these Conditions of Use in the future, we recommend you to check them regularly to be adequately informed about the changes made.
The Company informs the user that any suggestion, doubt or query about the General Conditions of Use will be received and solved contacting SOCIBUS, S.A. calling to 902 229 292 or emailing us in socibus@socibus.es. with the intention of adjusting the Web Site to transparency, clarity and simplicity criteria.
The company provides the content and services available in the website, subject to present General Conditions of Use as well as the Privacy and Data Protection Policy. Access to the website or its use in any way gives you the qualification of “User” and implies the full acceptance of each and every present General Conditions of Use, reserving the Company the right to modify them at any time. Consequently, it will be the User’s responsibility, the attentive reading of the current General Conditions of Use, in each of the occasions in which you access to this Web Site, therefore if you disagree with any of the concepts stipulated here, you should refrain from using the present Website.
Likewise, you must be alerted that, in occasions, specific conditions for the use of this Web Site could be established about specific content and services, the use of said contents or services will imply the acceptance of the specific conditions specified in them.
Through the Web Site, the Company offers the Users the possibility of accessing the Company’s information, ticket purchasing and managing, informative blog, sales points, stops and contact section.
The User recognizes and accepts all of the terms shown in the Website and specially, designs, texts, images, logos, icons, buttons, software, trade names, brands, or any other sign susceptible to industrial and/or commercial use are subject to Intellectual Property rights and all of the brands, trade names or distinctive signs, all of the industrial and intellectual property rights, about the contents and/or any of the other elements inserted in the website, that are exclusive property of the Company and/or third parties, who have the exclusive right to use them in economic circulation. For all that, the User compromises to not reproduce, copy, distribute, make available or in any other way publicly communicate, transform or modify said contents keeping the Company harmless from any claims arising out of failure to comply with said obligations.In no case the access to the Website involves no type of resignation, transmission, license or entire transfer not partially of the above mentioned rights, unless otherwise expressly established. The present General Conditions of Use of the Website do not award the Users any other right of use, alteration, development, reproduction, distribution or public communication of the Website and/or of his different Contents of here expressly due. Any other use or development of these rights will be subject to the previous and express authorization previously specifically granted to that end by the Company or the third holder of the affected rights.
The contents, texts, photographs, designs, logos, images, software, source code and, in general, any intellectual creation existing on this site, as well as the site itself overall, as an artistic multimedia creation, are protected by copyright law on intellectual property matters. The Company is the proprietor of the elements that compose the graphic designs of the Website, the menus, the navigation buttons, HTML code, texts, images, textures, graphics and any other content of said Website or, in any case has the corresponding authorization for the use of said elements. The content of the Website could not be reproduced, or transmitted, or registered by any information recovery system, in any way or through any means, unless it counts with the previous authorization, in writing, of that entity.
Likewise, it is forbidden to remove, ignore and/or manipulate the “copyright” as well as the technical mechanisms of protection, or any mechanisms of information that could include the contents. The User of this Website commits to respects the enunciated rights and avoid any performance that could damage them, and in all cases SOCIBUS, S.A. reserves the right to exercise whatever legal actions or procedures that might correspond to it in legitimate defence of its intellectual and industrial property rights.
The User undertakes to:
Notwithstanding what has been established in the last section the User must abstain from:
(i) In any way contrary to, disparages or undermines fundamental rights and public freedoms recognized constitutionally, in the International Treaties and the rest current legislation.
(ii) Induces, incites or promotes actions that are criminal, denigratory, defamatory, violent or, in general, actions against the law, generally accepted morals and behaviour or public order.
(iii) Induces, incites or promotes actions, attitudes or thoughts which are discriminatory on the basis of sex, race, religion, beliefs, age or condition.
(iv) Incorporates, makes available or allows to access criminal, violent, offensive, injurious, degrading products, elements, messages and/or services or, in general, against the law, generally accepted morals and behaviour or public order.
(v) Induces or may incite to an unacceptable state of anxiety or fear.
(vi) Induces or incites to become involved in dangerous, risky or harmful practices for the health or psychic balance
(vii) Is protected by existing legislation on protection of intellectual or industrial property belonging to the Company or third parties without authorizing the use intended to make.
(viii) Are contrary to the honor, familiar and personal intimacy and of personal image.
(ix) Constitutes any type of advertisement.
(x) Includes any type of virus or programme that will prevent the normal use of the Website
If to access any of the services and/or contents of the Website, you will be given a password, you are obliged to use it diligently, keeping it at all times a secret. Consequently you will be held responsible for its custody and confidentiality, you must not loan it to third parties, neither temporarily nor permanently, nor allow any other person to access the already mentioned services and/or contents. Likewise, you are obliged to notify the Company of any circumstance that may involve the improper use of your password, or other indicators, such as theft, loss or unauthorized access, with a view to immediately proceed with its cancellation. Consequently, until such notice is given, the Company disclaims any responsibility arising from the misuse of your password, being your responsibility any illicit use of the contents and/or services of the Website by any illegitimate third party.
I you defaulted negligently or harmly any of the established obligations present in the General Conditions of Use, you will respond for all the damages that said default could arise on the Company.
5. Responsibilities
The Company does not guarantee the continuous access to, nor the correct viewing downloading or use of the items and information contained in the Website, which may be impeded, obstructed or interrupted due to factors or circumstances beyond its control.
The Company is not responsible of the decisions that may be adopted as a result of the access to the contents or information offered.
The Company could interrupt the service or resolve immediately the relation with the User if it detects a use of the Website or any of the offered services going against the present General Conditions of Use. The Company is not responsible for the damages, losses, claims or expenses derived from the use of the Website. It will only be responsible to remove, as soon as possible, the contents that may generate such damage, only if it is notified. Specially, it will not be responsible of the damages arising from:
(i) interferences, interruptions, failures, omissions, phone line breakdowns, delays, blockage or disconnections of the electronic [...] system brought about by deficiencies, overloading and errors in the telecommunications lines and networks, or for any other reason beyond the Company’s control.
(ii) unlawful intromission through the use of malignant programs of any type and through any medium of communication, such as computer viruses or any other such devices.
(iii) improper or inadequate abuse of the Website.
(iv) security or surfing errors generated by any malfunctioning of the browser or the use of earlier versions of the same. The administrators of the Company reserve the right to revoke, total or partially, any content or information present on the Website.
SOCIBUS, S.A. excludes any responsibility for the damages of any nature due to the misuse of the services left to the free disposition and use of the Users of the Website. Likewise, SOCIBUS, S.A. disclaims any liability for the contents and information that can be received as a result of the data collection forms, used only to provide the services of enquiries and doubts. On the other hand, in the case of causing damages due to an illicit or incorrect use of said services, the User could be claimed by the Company for the damages caused.
You will defend, indemnify and hold the Company harmless from any damages arising from claims, actions and third parties demands as a result of their access to the Website. Likewise, you are obliged to indemnify the Company facing any damages that arise from the use of “robots”, “spiders”, “crawlers” or similar tools used to collect or extract data of any action that imposes an unreasonable burden to the functioning of the Website.
The User is obliged not to reproduce in any way, not even through a hyperlink, the Website of the Company, as well as its contents, except from expressed authorization in writing of the Company.
The Website includes links to other Websites managed by third parties, to facilitate the User’s access to the informacion of the partner companies and/or suppliers. Nevertheless, the Company is not responsible for the content in said websites, and it is not in a position of guarantor and/or the party offering the services and/or information that is offered by third parties via third parties’ links.
As a User you are granted a limited, revocable and non-exclusive right to create links to the homepage of this Website exclusively for private and non-commercial use. The Websites included in the link to our Website (i) cannot imply that the Company recommends this website or its services or products; (ii) cannot fake their relation to the Company nor claim the Company has authorized such link, nor include brands, commercial names, logos or other distinctive signs of the Company; (iii) cannot include contents considered of bad taste, obscene, offensive, controversial, that incite violence or discrimination for reasons of sex, race or religion, contrary to public order or illicit; (iv) cannot link any page of the Website different from the homepage; (v) must link the Website’s own link, not allowing the website that gives the link to reproduce the Website as part of their website or inside on its “frames” or create a “browser” about any of the pages of the Website. The Company may request, at any time, to remove any links of the WEbsite, after which it must proceed to its immediate removal. The Company cannot, control the information, contents, products or services facilitated by other websites that have established links to the Website.
Consequently, the Company does not assume any type of responsibility for any aspect related to said websites.
To use some of the Services, the Users must previously provide certain personal data. For that, twill treat the Personal Data in an automated manner with the finalities as well as under the conditions defined under the REGULATION (EU) OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL on April 27th, 2016, in compliance with the rules on the protection of individuals with regard to the processing of personal data and the free movement of such data and repealing directive 95/46/EC (General regulation of data protection) as well as Organic Law 3/2018, of December, 5th, of Personal Data Protection and guarantee of digital rights.
Therefore the User can access the policy followed on the treatment of personal data as well as the establishment of the purposes previously established, in accordance to the defined conditions in the Privacy Policy present on the Website
The website and its services shall be made available indefinitely. Nevertheless, the Company is authorized to terminate or suspend the services on the site. When this is possible, the Company will announce the termination or suspension of the particular service.
In general, the contents and services offered on the Website are mainly informative. Therefore, offering them, the Company makes no declarations or warranties in relation to the contents and services offered by the Website, including, warranties of legality, faithfulness, utility, veracity, exactitude, or commerciability, except to the extent which by law these declarations and warranties cannot be ruled out.
SOCIBUS will not be responsible in any case of impossibility to provide services, if this is due to the prolonged interruptions of electricity supplies, telecommunication lines, social conflicts, strikes, rebellion, explosions,floods, Government acts and omissions, and in general all of the circumstances of force majeure or fortuitous event.
The present General Conditions of Use, as well as the use of the Website, will be governed by Spanish legislation. Any controversy derived will be resolved in the courts of the registered domicile of the Website owner.
In the case of any provision of the present General Conditions of Use will resolve inadmissible and invalid under the applicable law or as a consequence of a court or administrative decision, said inadmissibility or invalidity will not make the present General Conditions of Use will result inadmissible or invalid as a whole. In said cases, the Company will proceed to the modification or substitution of said stipulation for another that is valid and admissible and, to the extent possible, achieves its target and purpose reflected on the original stipulation.
Madrid: Rick Ligthelm Licencia CC BY 2.0
Sevilla: Frayle Licencia CC0 1.0
Cordoba: Maria Lopez Spain Licencia CC BY 2.0
Cadiz: Rey Perezoso Licencia CC BY 2.0
Huelva: Polybert49 Licencia CC0 1.0
Bilbao: KΛXIII Licencia CC BY 2.0
Málaga: Michael Bertulat Licencia CC BY-ND 2.0
Rest of the photographs are property of Socibus/Secorbus Group.
Website developed by Sigma Data Services. Please contact us for any concerns related to the functioning of this website
Information updated January 22nd, 2019.
The companies Socibus S.L. and Secorbus S.A. (from now onwards, “The Group”), in the course of its commercial activities, gathers and processes personal data belonging to the individuals with which it holds commercial associations, including Clients, Passengers, Employees, Potential Employees and Providers.
The Group respects their privacy, and it is because of it, based on the current legislation, that it has implemented a high level of data protection that complies with said legislation.
The Group is responsible for the processing of their personal data and therefore, acts as a controller of such. You understand and accept that the Company, in its aim to offer a high quality service, works regularly with certain trusted service providers that have access and process your data under our command, never meaning the release of such. These providers, acting as In-Charge of the processing of data, possess equivalent data protection levels as those the Company does. Principles of personal data that govern the activity of the company.
A personal detail is any type of information (numeric, alphabetic, photographic, acoustic or of any other kind) that identifies or can make a physical person identifiable.
Under this definition, the following data processing principles are declared:
When processing your personal data, the individual rights of the interested individuals will be protected.
The personal data will be collected and processed in a legal, fair and transparent manner.
Los datos personales se procesarán sólo para los propósitos para los que hayan establecido, antes de que los datos sean recogidos. Los posibles cambios posteriores a dichas finalidades serán son posibles de forma limitada y requerirán justificación y/o consentimiento de los interesados.
Those individuals interested in our management of personal data will be informed of how their data are being managed. As a general rule, the data will be directly collated from the person in question. When the data is collected, those concerned will be informed of:
Before processing personal data, it will be determined what data is necessary to achieve the purpose for which this collection is performed.
The personal data will not be collected in advance and saved for potential future purposes.
The personal data not needed anymore (after the legal or commercial terms have expired) will be deleted. Should there be a historical interest, the conditions and necessities for said purpose will be evaluated and justified.
The personal data stored ought to be correct, completed, and, should there be a need for it, upgraded. Adequate measures will be taken in order to guarantee that the inaccurate or incomplete data is deleted, corrected, complemented or upgraded.
The personal data is subject to confidentiality. It should be secured with organizational measures and adequate techniques to avoid the unauthorized access, processing or legal distribution, as well as the accidental loss, modification or destruction.
The collection, processing and use of personal data are only allowed under the legal established premises by the company, according to the normative in force.
The Company works with trusted suppliers to facilitate the compilation and processing of the Clients and Passengers data, primarily with the following types:
These providers act always under the Business command and as Managers of Data Processing, not establishing themselves in any case as distributors of your data.
Your data will be distributed to other companies of the group with statistical aims or internal obligations (for example for corporate reports etcetera). Your data won’t be distributed to other third parties, except due to a legal obligation o through your specific consent.
The Company processes and stores personal data in the EU., as well as in the United States, through technology service providers (for example, Google). In all cases, the Group will take the necessary measures to guarantee that its data continue to be protected in these suppliers according to the high standards required by EU regulations.
To determine the retention time of said data, the Group follows the following criteria:
You have the right to request access of your data to the Group, the correction or elimination of your data, the blocking of the processing of your data, or to object to the processing of your data and to request the portability of your data. You can invoke your rights contacting our Protection of Data Delegate at fjurado@sigma-data.com.
If you understand that we haven’t met your petition adequately, you can also present a complaint before the data protection national authority
If you have a question or wish to present a complaint in relation to the compiling and processing of your data, you can get in touch with our Protection of Data Delegate at fjurado@sigma-data.com.
If you are a Client (purchaser of one of our services) or a Passenger (user of one of our services), we inform you that we process your data as described below in a concise manner:
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Responsible for the processing of data |
Socibús S.A, Secorbús S.A.
Estación Sur de Autobuses de Madrid, Calle de Méndez Álvaro, 83, 28045 Madrid |
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Categories of interested parties |
Clients (purchasers)
Passengers (service users)
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End goals |
The management of the passenger’s transportation service
The management of the purchase and payment of tickets
The forwarding of your tickets via email or SMS
The forwarding of commercial communications via email and SMS
The management of additional services such as voluntary insurance
The management of fraud and fraudulent complaints
The management of technical incidences
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Legitimation |
For the execution of a passenger’s transportation contract, including the management of complaints and incidences of clients and passengers
For your given consent to carry out commercial communications
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Addressees |
The responsible for the processing described before.
Your data won’t be given to third parties, unless it is due to a legal obligation or with your explicit consent
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Rights |
You can access, rectify, delete and object to the management, as well as request their transfer.
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|
Origin |
If you are the buyer, the data is provided by you when acquiring the tickets
If you are the passenger, the data is provided by the buyer that acquires the tickets
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Use of cookies |
We use our own and third party cookies to better the browsing quality of this website. If you continue browsing in this website, we understand that you approve of their use. If you don’t wish to accept their use, please don’t use this website or set your browser to avoid the use of cookies. Read further down on how to do this.
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We compile personal data directly from the clients that buy their tickets through online services, and personal data of passengers directly from them (if they are clients) or of the clients, that in the event of purchase, can register other passengers’ data. If this last mentioned is your case, we understand your data has been legitimately provided by the client.
The Group compiles and processes data of clients and passengers, specifically, of the following categories:
In the case that you, as a passenger and/or client, provide data of a third party to our systems (for example, personal data of other passengers that travel with you), you commit yourself to inform said passengers of their implicit acceptance of this Privacy and Data Protection Policy, from which the Terms and Conditions of the purchase have been accepted, and that they have to read the Privacy Policy in this link. When providing third party data, you advocate for their truth in their name.
When purchasing your tickets, we don’t store data of the payment method chosen (credit card or other payment methods). The client is re-directed to an external payment getaway (Virtual TPV) of a payment methods service provider, that acts as the Responsible of Processing. For any issue related to the data protection of your payment method, you can reach the provider in question.
The Company compiles and processes the data described with multiple goals, as described in the following chart.
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End goal |
One of the following legal basis |
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The management of the passenger transport service
The management of ticket payment
The management of complaints and incidences, as well as the management of fraud and fraudulent complaints
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Enforcement of a trading contract
For the fulfilment of legal obligations
For the company’s own interest in the management of fraud and complaint resolution |
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The sending of your tickets via email and SMS
The sending of commercial communications via email and SMS
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Explicit consent granted by you |
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Billing and invoicing, accounting, treasury, tax, reports, statistics and financial and management reports |
The Company’s legitimate interest to carry out its business activity |
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Data of the voluntary insurance |
Needed to comply with the legal requirements
Needed to execute a contract |
If you are an Employee or Partner (I.e. a driver of a hired bus), we inform you that we process your data as described below in a concise manner:
|
Responsible for the processing of data |
Socibús S.A, Secorbús S.A. Other companies that act as investees
Estación Sur de Autobuses de Madrid, Calle de Méndez Álvaro, 83, 28045 Madrid
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|
Categories of interested parties |
Employees / Partners
|
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End goals |
The management of the hiring
The management of HR
Prevention of Occupational Risks
Organization and optimization of the work
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Legitimation |
For the execution of an employment contract
For the organization of the work |
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Addressee |
Aside from those in charge of the management, described before, your data can be transferred to other businesses of the company for internal managerial purposes
Your data won’t be given to third parties, unless it is due to a legal obligation or with your explicit consent
|
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Rights |
You can access, rectify, delete and object to the management, as well as request their transfer. Some of these rights may be limited by the labor legislation |
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Origin |
Provided directly by the party concerned and compiled during the business activity |
The Group compiles and processes data of the employees / partners of the following categories:
The Group compiles and processes the data described for multiple purposes, such as is described in the chart below.
|
End goal |
Una de las siguientes bases legales |
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Management of employment
Management of human resources
Prevention of occupational risks |
Execution of a legal contract
For the compliance with legal obligations
Legitimate interest of the Company to optimize the work
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Management of HR, accounting, treasury, tax, Reports, statistics and financial and management statements
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Legitimate interest of The Company to carry out its business activity
Needed to comply with legal requirements
Needed for the execution of a contract |
If you are a Candidate for employment, we inform you that we process your data as described below in a concise manner:
|
Responsible for the processing of data |
Socibús S.A, Secorbús S.A.
Estación Sur de Autobuses de Madrid, Calle de Méndez Álvaro, 83, 28045 Madrid |
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Categories of interested parties
|
Employment candidates |
|
End goals
|
The selection of candidates of employment |
|
Legitimation |
Legitimate interest of the Group
Consent given by the interested, in the case of certain data (social media profiles, etcetera)
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|
Addresses |
Aside from those responsible for the processing of data described before, your data can be transferred to other businesses of the group with the goal of selecting staff
|
|
Rights |
You can access, rectify, delete and object to the management, as well as request their transfer.
|
|
Origin |
Directly given by the interested party
Public data obtained from social mediums of communication
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The Group compiles and processes data of the employees of the following categories:
If you are a Provider, a Travel agency or a Business contact (any person interested in conducting business with any of our businesses), we inform you that we process your data as described concisely as follows:
|
Responsible for the processing of data |
Socibús S.A, Secorbús S.A.
Estación Sur de Autobuses de Madrid, Calle de Méndez Álvaro, 83, 28045 Madrid
|
|
Categories of interested parties |
Providers
Travel agencies
Business contacts
|
|
End goals |
The processing of deliverables and provision of services contracts
The selling of tickets through an Agency
|
|
Legitimation |
For the execution of a contract
For the legitimate interest of the Group in having trusted providers
For your consent when you contact us and ask for a budget or any other type of business information
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Addressees |
Aside from those in charge of the processing previously described, your data can be transferred to the group’s businesses for internal administrative purposes
Your data won’t be given to third parties, unless it is due to a legal obligation or with your explicit agreement
|
|
Rights |
You can access, rectify, delete and object to the management, as well as request their transfer.
Some of these rights might be limited by the commercial law
|
|
Origin |
The party interested themselves
Accessible sources to the public such as Registers
Company and business directories
Debtor and risk databases
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Use of Cookies (only Agencies) |
We use our own as well as and third party cookies to better the browsing quality of this website. If you continue browsing in this website, we understand that you approve of their use. If you don’t wish to accept their use, please don’t use this website or set your browser to avoid the use of cookies. Read below on how to do this.
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The Group receives personal data directly from the Providers, Travel Agencies and Business Contacts through online media and directly from them.
The Group compiles and processes the data of the following categories specifically:
So that this website can facilitate the experience of a satisfactory purchase, we install small data files known as cookies.
A cookie is a small text file that websites install in your computer or mobile device when you visit our website. Cookies enable the website to remember the actions and preferences of the user (it identifies the sign in, the language, size of writing, data from the shopping basket), so that the website doesn’t have to introduce or configure them again, when the user returns to the site or browses through its pages.
Even though cookies are not imperative for the website to work, if you enable them you will enjoy a better browsing experience. If your cookies are disabled, you will, for example, receive constant messages in regards to the Privacy Policy, or when you log in, the system won’t recognize you as a registered user. However, you can delete and block cookies as you please.
The information associated with the cookies isn’t used to personally identify the user, even when some cookie data is associated to the purchases of registered and unregistered users. On the other hand, we keep the data referring to your browsing patterns completely under our control. These cookies are exclusively used for the purposes indicated here.
We use the following personal and third party cookies:
You can delete or disable the cookies in your browser whenever you wish to.
To know how to do this, refer to aboutcookies.org. Aside from being able to eliminate every cookie already stored in your computer, you can also set your browser up so that it stops accepting them, but bear in mind it might be the case of you having to set up your preferences manually again, every time you visit a website, and some services and features might stop working too.
Information updated to January 21, 2019
Select your profile. Once you have signed up your profile cannot be changed.
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Responsables del tratamiento |
Socibús S.A Secorbús S.A. |
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Finalidades |
La gestión del servicio de transporte adquirido por Ud. La gestión del cobro de billetes El envío de sus billetes por e-mail y SMS El envío de comunicaciones comerciales por e-mail y SMS La gestión de reclamaciones, gestión del fraude e incidencias técnicas |
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Legitimación |
Por la adquisición de billetes de transporte por Ud, lo que constituye un contrato de prestación de servicios Por el consentimiento otorgado por Ud. para realizar comunicaciones comerciales |
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Destinatarios |
Lea el texto completo, donde se indican todos los destinatarios No se cederán sus datos a terceros, salvo imperativo legal |
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Derechos |
Ud. puede acceder, rectificar, suprimir y oponerse al tratamiento, así como solicitar la portabilidad de los mismos |
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Procedencia |
Si Ud. es comprador, los datos son aportados por Ud.al adquirir sus billetes Si Ud. es pasajero, los datos son aportados por el comprador que adquiere los billetes |
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Información completa |
Puede acceder al texto completo sobre Protección de Datos en nuestra página web pulsando aquí. |
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Uso de cookies |
Utilizamos cookies propias y de terceros para prestar nuestros servicios en esta web. Si continua navegando, consideramos que acepta su uso. Si no desea aceptar su uso, por favor no utilice esta página web o bloquéelos. Texto completo sobre cookies aquí. |
El día 15 de enero, desde las 00.30h a las 02.30h., realizaremos una parada técnica de está página web.
Por ello te recomendamos que planifiques tus viajes con la suficiente antelación.
Gracias por viajar con Socibus.
An error has occurred, please try again later or contact us at socibus@socibus.es